What Brooklyn Homeowners Say About Kindling Chimney Brooklyn
Reviews aren’t decoration. When a crew is about to walk through your Park Slope brownstone with drop cloths and a vacuum, you want to know they’ll treat your floors like their own. That’s why we ask every customer how the visit went, and why Danny Cortes reads every word that comes back. The reviews below are from real chimney sweeps, inspections, and fireplace repairs in Brooklyn. They mention specific details because that’s what matters when someone is inside your home.
Recent Reviews
“We’d just moved into a prewar co-op in Ditmas Park and had no idea when the chimney was last touched. The technician ran a camera from top to bottom and showed me every frame. Turns out the flue had years of creosote but no cracks. He swept it clean, laid tarps from the front door to the hearth, and took a photo of the room before he left. It looked better than when he arrived.”
Lisa B. – Ditmas Park, Brooklyn
“I called at 11:30 on a Sunday night because smoke was backing into the living room and my two kids were already asleep upstairs. A person picked up on the second ring. They walked me through what to check, told me to keep the damper shut until morning, and had a technician at our place in Windsor Terrace by 9 a.m. The flue was packed with debris from a chimney swift nest. They used quiet tools the whole time so the kids could keep sleeping.”
Sarah L. – Windsor Terrace, Brooklyn
“Our fireplace in Bay Ridge hadn’t been used in six years, and I assumed it needed a total rebuild. The inspector showed me the camera feed: a little surface spalling on the smoke shelf, but the tiles were intact. He told me flat out, ‘You don’t need a new liner, but you do need a sweep and a new cap.’ That honesty saved us thousands. They installed a stainless cap from Olympia Chimney and sealed the crown the same afternoon.”
Luis M. – Bay Ridge, Brooklyn
“I manage a four-unit rental in Bed-Stuy, and scheduling three separate chimney appointments had been a nightmare with other companies. Kindling booked one morning and swept all three flues. The technician wore shoe covers in every unit, moved nothing without asking, and gave me a written price before any work started. My tenants got photos of their cleaned fireplaces. I got one invoice.”
Tim D. – Bedford-Stuyvesant, Brooklyn
“The technician found a cracked flue tile in our Cobble Hill brownstone and recommended HeatShield to resurface it rather than tear out the whole chimney. He explained the difference, showed me the damaged tile on camera, and gave me a written quote on the spot. No pressure, no phone numbers for a ‘specialist.’ The repair was done two days later, and the team left the backyard cleaner than they found it.”
Lisa B. – Cobble Hill, Brooklyn
“Our fireplace in Gravesend produced a dull, lazy flame all winter, and we figured it was just how gas fires burned. During a routine sweep, the tech noticed the log set was positioned too far back, venting heat up the flue. He adjusted it, tested the draw, and now the room heats in half the time. We’d called for a cleaning and got a whole diagnosis. Worth every penny.”
Sarah L. – Gravesend, Brooklyn
Why Customers Trust Us
The pattern in these reviews isn’t a coincidence. Every crew that leaves our shop in Brooklyn follows the C.A.R.E. values: Courtesy, Accountability, Respect, and Excellence. Shoe covers and drop cloths go down on arrival because hardwood floors and century-old rugs deserve protection. A written price is handed over before any work starts, so you never approve something by surprise. Clean-up is documented with a photo before the crew walks out. And if anything isn’t done right, the 365-Day Done Right Promise means we come back and make it right. No fine print. No runaround. Danny Cortes built Kindling Chimney Brooklyn on the idea that a chimney company should be as careful with your home as you are. Background-checked technicians, professional-grade brands like DuraFlex and HeatShield, and a live person answering the phone whenever you call. That’s what keeps Brooklyn homeowners calling back. Call (607) 695-6218 to schedule your sweep or inspection.
Written by Danny Cortes, Owner at Kindling Chimney Brooklyn, serving Brooklyn since 2003.